TrustSoftware Solutions

Privacy Policy

Effective date: 15 August 2026
Products: Trust Network Suite (VS Code / Cursor) and TRUST DICOM Gateway (Windows / Linux)
Operator: Trust Software Solutions (“we”, “us”)

This company policy covers both products. Product-specific imaging rules for DICOM Gateway are also in DICOM Privacy. By installing or using either product, you agree to this policy.

1. Data is stored locally

Trust Network Suite: Profiles, license keys, cached license status, SSH/SFTP settings, and similar configuration live on your machine. We do not operate a telemetry backend and we do not sell personal data.

TRUST DICOM Gateway: DICOM studies, JPG/PDF output, and retry-queue items stay on the workstation. Medical images are not uploaded to Trust Software Solutions servers.

2. What is sent off your machine

The Extension does not upload your network profiles or diagnostics to Trust Network servers.

The only vendor API we call for licensing is Polar (api.polar.sh): when you activate or refresh a license, we send the license key, Polar organization id, a device label (hostname + short machine id), and—if configured—a Polar access token. A successful result is cached locally for up to 30 days.

Other network traffic happens only because you used a tool:

  • Polar checkout in the browser when you buy Pro / Pro Plus
  • Optional Cloud Sync (GitHub Gist) if you paste a token
  • Optional WhoisXML if you set an API key
  • Ping, traceroute, speed test, WHOIS, DNS, GeoIP, SSH, SFTP, and VPN to hosts you choose

Polar’s privacy policy: https://polar.sh/legal/privacy-policy

3. Your rights

Depending on your location (including GDPR and CCPA where they apply), you may request access, correction, or deletion of personal data we hold. For Polar billing records, use Polar’s customer portal or Polar’s privacy policy. To stop license checks, clear trust.licenseKey and trust.licenseCache in Settings.

To exercise these rights, email support@trustsoftsolutions.com.

4. Contact